Item Rescue



These terms and conditions govern your use of this website; by using this website, you agree to be bound by the terms and conditions of this agreement, you have entered into a legally binding agreement with Item Rescue, LLC, a Utah Corporation. This agreement will constitute your agreement, on behalf of yourself and the entity you represent. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

License to use website

In order to use the Item Rescue Lost and Found service you must create a user account. You may only use your user account and the associated account password must be kept secure. Managers provide user level passwords for authorized sub users of the main account. You are responsible for all activities that occur under your account. Notify Item Rescue, LLC immediately of any unauthorized use of your account.

Unless otherwise stated, Item Rescue, LLC and/or its licensors own the intellectual property rights in the website and material on the website including the logos, trademarks and brand identity.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

There may be additional terms and conditions provided throughout governing your use of specific services. Your use of the website constitutes your agreement to such additional terms and conditions as if incorporated here.

Certain interactive features available on make is possible to obtain shipping services through the United States Postal Service (USPS), United Parcel Service (UPS) and Federal Express (FedEx). You agree to be subject to and comply with all obligations and requirements applicable to your use of these shipping services. Carrier rules and tariffs take precedence over this Agreement as applicable. Each carrier’s terms and conditions can be found on their respective websites.

Another feature of the website is the acceptance and processing of payment by credit card. Item Rescue, LLC uses a credit card processing company that meets PCI Service Provider Level 1 requirements for the security of your payments. Credit Card information is not stored on our servers.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Item Rescue, LLC's express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

The service provides the user the ability to post and access information about lost and found items. Your account is only for your company’s use. Information added must be truthful and accurate and shall not infringe upon the publicity or privacy rights of any person or entity and shall not violate any local, state, federal or international law. Item Rescue, LLC reserves the right to review and edit or remove any content posted at its sole discretion.

It is the responsibility of the user to place the shipment a guest has paid for with the appropriate carrier in a timely manner to ensure delivery within the delivery commitment time. Failure of the user to process and fulfill the request of the guest, if a credit must be issued, becomes the account holder’s liability. If the information you provide about a shipment is incomplete or inaccurate in any way, you authorize the applicable carrier to complete or correct the information and adjust the charges accordingly.

By accessing the website as a user you agree to not copy this website or attempt to reverse engineer or assemble or to obtain source code from the site. You also agree to not engage in or develop a similar service or assist a third party in developing a similar service to compete with the Item Rescue Lost and Found service for a period of (2) years following cancellation of your account or discontinuing use of the service.

Restricted access

Access to certain areas of this website is restricted. Item Rescue, LLC reserves the right to restrict access to other areas of this website, or restrict the entire website, at Item Rescue, LLC's discretion.

If Item Rescue, LLC provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Item Rescue, LLC may disable your user ID and password in Item Rescue, LLC sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose. The Privacy Policy below communicates how Personal Identifiable information is handled.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Item Rescue, LLC or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Item Rescue, LLC reserves the right to use any user content necessary to provide and promote the service. Item Rescue, LLC also reserves the right to edit or remove any material submitted to this website, or stored on Item Rescue, LLC's servers, or hosted or published upon this website.

Privacy Policy

Item Rescue, LLC collects Personal Identifiable Information including names, addresses, phone numbers and email addresses in order to provide a service of returning lost items to their rightful owners. Item Rescue, LLC will not sell or rent your personally identifiable information to anyone. Item Rescue, LLC may send personally identifiable information about you to other companies or people when:

Personal Identifiable Information stored on our servers is encrypted to AES-256 standards and is delivered through a secure SSL/TSL connection. A WAF (Web Application Firewall) protects the application. These measures have been implemented in an effort to safeguard the Personal Identifiable Information held on the website from unauthorized and unlawful use.

Item Rescue, LLC may amend this policy from time to time. If we make any substantial changes in this policy we will notify you by posting an announcement on our web pages at least the (10) days before the substantial change takes effect. Other than as expressly stated above, your personally identifiable information is an asset of Item Rescue, LLC and may be treated as such for all purposes.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Item Rescue, LLC makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Item Rescue, LLC does not warrant that:

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any matter you should consult an appropriate professional.

The website may provide links to other entities and others websites. Item Rescue, LLC has no control over such entities or the content that they post to their websites or the services or products that they provide. Item Rescue, LLC does not endorse nor will it be responsible for or liable for any damages or loss caused from such entities products or services.

Limitations of liability

Item Rescue, LLC will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website. You understand and agree that use of this website and the Item Rescue Lost and Found service is done at your sole risk:

These limitations of liability apply even if Item Rescue, LLC has been expressly advised of the potential loss.

Item Rescue, LLC is not liable for any losses associated with the unauthorized use of your account.

Item Rescue, LLC is not responsible or liable for damage or loss of shipments processed through the website. Additional insurance is available when requested through the carrier. Should you as the user require additional insurance this must be added at the time the shipment is prepared. All shipment claims should be directed to the carrier.

Item Rescue, LLC is not responsible for the content added to the site by individual users. The authors of the added content are solely responsible for the content of their postings.

If any of these statements indicating Item Rescue, LLC is not liable is found to be invalid or unenforceable for any reason, our maximum liability shall not exceed $100. This limit of liability is a fundamental element of our offer and reflects fair allocation of risk. The website would not be offered without this limitation on liability.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Item Rescue, LLC has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Item Rescue, LLC's officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Item Rescue, LLC's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Item Rescue, LLC.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify Item Rescue, LLC and undertake to keep Item Rescue, LLC indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Item Rescue, LLC to a third party in settlement of a claim or dispute on the advice of Item Rescue, LLC's legal advisers) incurred or suffered by Item Rescue, LLC arising out of any breach by you of any provision of these terms and conditions or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Item Rescue, LLC's other rights under these terms and conditions, if you breach these terms and conditions in any way, Item Rescue, LLC may take such action as Item Rescue, LLC deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Item Rescue, LLC may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.


Item Rescue, LLC may transfer, sub-contract or otherwise deal with Item Rescue, LLC's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and Item Rescue, LLC in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with Utah State Law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Salt Lake City, Utah.

About these website terms and conditions

You can contact Item Rescue, LLC by email to