Simplify your lost and found

Enter Items

Quickly enter your found items into the system. Each item gets assigned a unique ID.

Auto-notify Guest

Easily notify guests via text & email that they may have left an item behind.

Match Guest Inquiry

Match guest inquiries to items or search for a guest's item to find it quickly.

Print Label & Ship

Quote shipping charges to your guest and print out a carrier label on a standard printer.

Return more items

Properties without a proactive lost and found solution return fewer that 6% of items found. The Item Rescue Lost & Found solution dramatically increases the number of lost items returned.

Get positive reviews

When tracking and delivery notifications are sent to your guest following a returned item, you have the opportunity to get a positive TripAdvisor® review! These email notifications present important shipping information and include a link for your guest to review your property.

Save time

With easy shipping and PCI compliant guest payments, you don't have to send someone to the post office or a pack and ship center. Let the carriers come to you!

Pricing

Sign up for a 30-day free trial! You will not be charged a monthly fee until your trial is up. Take advantage of this offer while it is still around.

Basic

$35/month
  • Unlimited item entries
  • Unlimited inquiry entries
  • Advanced query & matching
  • Integrated shipping & tracking
  • 10 users included
  • Email & text notifications
Try it free!

Enterprise

Contact Sales
For Pricing

  • Get all basic & pro features
  • Multi-property monitoring
  • Custom software integrations
  • 25+ users


Contact

Frequently Asked Questions

Keeping your data secure is our top priority. Personal Identifiable Information stored on our servers is encrypted to AES-256 standards and is delivered through a secure SSL/TSL connection. A WAF (Web Application Firewall) protects the application. These measures have been implemented in an effort to safeguard the Personal Identifiable Information held on our servers from unauthorized and unlawful use.
When a shipping label is created, we require advanced payment via credit card. We utilize a credit card company that meets PCI Service Provider Level 1 requirements for the security of account holder and guest payments. We do not store credit card information on our servers.
Currently, you are able to process return shipments with USPS (the post office) and UPS.
Item Rescue lost item notifications do not disclose any information about the item found or about a guest's stay. All Personal Identifiable Information stored on our servers is encrypted to AES-256 standards and is delivered through a secure SSL/TSL connection.
Item Rescue is a cloud-based application, so nothing has to be downloaded. The software can be run on any device running an up-to-date internet browser.

We are your lost & found solution!

Try it free!